Q: Why do I need a professional to clean my carpets?
 

Professional carpet cleaners will provide a range of techniques and products to treat your carpets. Having your carpets professionally cleaned also lengthens the life of your carpet and creates a better environment for your family.
 

Q: What is carpet steam cleaning?
 

Steam cleaning uses hot water, which is sprayed on the surface and then shampooed. This is called hot water extraction. This method is probably one of the most popular and very effective on tough stains and dirt. It relies on dirt being suspended by the watern. Solutions are sprayed before hand to loosen any dirt.

Q: What does carpet cleaning cost?
 

On average, cleaning should cost you between $30 to $75 per single room. Get in touch with us to take advantage of our great specials.

 

Q: Do you guarantee to remove all stains?

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Unfortunately, not every stain. We will treat stained areas using the best products available. But we can’t guarantee the removal of certain stains. Some agents may affect carpet dyes, which may damage the carpet permanently. It is best to treat your stain as soon as it appears.

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Q:  How long will my carpet take to dry?

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At the completion of steam cleaning, the carpet will be near dry to the touch. This is achieved only by our unique method of cleaning, which enables us to extract up to 90% of the moisture back, leaving the carpet to dry within hours, not days.

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Q:  How do I choose the right carpet cleaning company out of a crowd?

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The best carpet cleaning companies are those that have been certified by the Institute of Inspection, Cleaning and Restoration Certification, or IICRC. A carpet cleaner cannot buy this certification – they must earn it. Along with certification, integrity, honesty and a passion for their work are other key points to focus on when questioning your chosen cleaner over the phone.

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Q:  Will you leave me an invoice?

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All of our residential works require payment upon completion, we accept cash, eftpos and credit card.  We carry onboard eftpos and credit card facilities for your convenience.